You may return or exchange an unused item in new condition within 30 days of delivery.

All items must include original packaging.

Items that are used or damaged may be denied a refund or exchange.

How to Return an Item

To initiate a return, send us an email at baresteelequipment@gmail.com with your order number and reason for return.

Return Exceptions

All clearance and chip/scratch items cannot be returned. Any item that is made to order is considered custom and therefore, cannot be returned.

Items returned incomplete or without the original packaging may be denied a refund or exchange.

Exchanges

A product that is new and in the original packaging may be exchanged for an item of same value.

Customers will be responsible for return shipping only for most items. Oversize items and items shipping freight will be subject to a return shipping cost.

Customers in Alaska and Hawaii, including international customers will be responsible for shipping both ways.

Return Process Exceptions

Please allow up to 3-5 business days for your return or exchange to be processed.

In most cases your refund will automatically go back to the original form of payment used for the purchase.

Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.

If you have questions or received an incorrect or damaged item Contact Us here.

Bare Steel Equipment Return Address

Bare Steel Equipment
7192 Galena Ave NW
Canal Fulton, OH 44614

Bare Steel Equipment CANCELLATION POLICY

You may cancel an order at any time prior to the order entering the “Processing” stage.

Made to Order Items CANNOT BE CANCELLED once they enter the manufacturing stage.

The entire order must be cancelled, you can not cancel specific items.

If you still want certain items in the cancelled order, you’ll have to purchase the items again in a new order.

To cancel an order: Please submit an inquiry at baresteelequipment@gmail.com.